Maintenance and repair

Your hearing changes over time. What you may not know is that your hearing aid needs to be adjusted periodically to match your changing hearing loss. And it does require regular servicing and cleaning. It may also need repair over its lifetime.

Some tips to keep your hearing aid in their optimal performances:

1. Ear hygiene Be sure to maintain ear hygiene. For a professional medical check-up of your ear please contact your ENT specialist.

2. Avoid contact with hair spray or make-up The fine atomization of hair spray or make-up powder may block microphone openings, the volume control or program control. Remove your hearing aids before using body care products.

3. Protect your hearing aid from dirt Always make sure that your fingers are clean and dry before touching your hearing aid. The microphone openings are very small and may be blocked if hearing aids are handled improperly.

4. Avoid dropping Avoid dropping your devices on hard surfaces. This situation may arise particularly while you are cleaning your hearing aids or exchanging the batteries. When you are inserting or removing your hearing aids, make sure to do so over a soft surface, in case the devices slip out of your hand.

5. Protect your hearing aids from intense heat Be sure not to expose your hearing aids to intense heat. Protect the devices from direct sunlight (at home or in the parked car) and do not keep them in close proximity of heaters or hair dryers.

6. Protect your hearing aid from moisture Remove the hearing aids from your ear before showering, bathing or swimming. Due to the generally high level of moisture in the bathroom, the devices should not be left there. Moisture and water condensation may damage the electronics of your hearing aids. We recommend removing the battery from the hearing aid at night and leaving the battery compartment open, so that the moisture in the device can dissipate. Use a special drying system, available from your hearing-care professional.

7. Clean gently Clean your devices with a special moist cleansing wipe, designed especially for cleaning your hearing devices. Alcohol, solvents and cleaning agents may damage the devices. In order for your hearing aids to function properly, the devices themselves and the earmolds for behind-the-ear systems must always be free of earwax or other deposits. Special care products are available from your hearing-care professional. We will also be glad to check your devices for you.

8. Store your hearing aids in a safe place If you are not using your hearing aids for a longer period of time, remove the batteries and leave the battery compartment open. In high levels of moisture, store the hearing aids in a dry case.

If you follow good cleaning and maintenance practices and your hearing aid does not function as usual, it might be a good idea to contact us and ask for an appointment.